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Judy K.

Judy K.

Customer Service Representative (E-Commerce Support) in Contract Review, Compliance, and Legal Research

Kenya flagNairobi, Kenya

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

DocumentDocument
TextText

Top Task Types

No task types listed

Freelancer Overview

AI enabled Client Operations and Customer Experience professional with a strong background in account management, event coordination, customer support, and remote operations. Experienced in managing high-volume client communication, coordinating cross-functional workflows, and maintaining exceptional service standards across diverse industries. Recognized for professionalism, adaptability, and the ability to create structured systems that improve efficiency, client retention, and business performance. Customer Service | Virtual Assistance | Email Support | Live Chat Support | CRM | HubSpot | Google Workspace | Slack | Zoom | Data Entry | Calendar Management | Client Communication | Operations Coordination | Event Coordination | Problem Solving | Administrative Support

Education

A

Africa Nazarene University

Bachelor of Commerce, Marketing Management

Bachelor of Commerce
Not specified

Work History

B

Brand Firm Kenya

Business Account Manager

Nairobi
2018 - Present
M

Mpala Collections

VA Import Sourcing Manager

Nairobi
2017 - 2020