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CHIAMAKA CHIGBO š Remote (Nigeria) | š +234 816 676 7606 š§ [email protected] | š LinkedIn: chiamaka chigbo PROFESSIONAL SUMMARY Results-driven Telehealth Virtual Assistant with a background in Medical Laboratory Science and proven experience supporting remote healthcare teams. Skilled in patient scheduling, EMR/EHR management, and virtual communication. HIPAA-certified with a strong focus on accuracy, confidentiality, and efficient healthcare delivery. CORE SKILLS Telehealth Support ā¢ Patient Scheduling ā¢ EMR/EHR (Kareo, Zocdoc) ā¢ Patient Intake & Follow- ups Medical Admin Support ā¢ HIPAA Compliance ā¢ Email & Chat Communication Google Workspace ā¢ Microsoft Office ā¢ Trello ā¢ Asana ā¢ HubSpot PROFESSIONAL EXPERIENCE Telehealth Virtual Assistant DV Digital Academy | Remote | Jan 2026 ā Present Manage 20+ patient appointments daily, ensuring smooth scheduling and follow-ups Maintain accurate patient records in EMR/EHR systems (Kareo, Zocdoc) Handle patient communication via email and chat with professionalism Support healthcare providers with admin tasks and documentation Improved workflow efficiency by reducing scheduling errors and delays Assistant Laboratory Scientist Agwara General Hospital | Nigeria | 2020 ā 2021 Conducted laboratory tests supporting accurate diagnosis and treatment Managed patient samples and maintained detailed lab records Ensured compliance with quality and safety standards Assistant Laboratory Scientist Olam Agric | Nigeria | 2018 ā 2019 Performe