Independent Travel & Customer Support Agent (Dreamport / ASAPTickets)
Provided ongoing data entry and record updates by entering and maintaining 1,000+ client-related records in spreadsheets, forms, and databases with high attention to accuracy. Supported travel service requests and coordinated bookings by processing 50+ customer/document/task requests per week with clear communication and timely completion. Prepared 20+ documents, reports, and forms using office tools while organizing digital files to improve record efficiency. • Updated records across spreadsheets, forms, and databases • Managed customer and booking-related requests and complaint resolution • Produced structured documents and organized digital files • Coordinated travel arrangements and ensured timely task completion