Service Lead
As a Service Lead, I managed daily customer transactions and ensured high standards of service delivery in a fast-paced restaurant setting. I was responsible for supervising inventory, addressing customer needs, and maintaining operational efficiency. The role required leadership, effective communication, and problem-solving skills. • Managed customer transactions and provided prompt service. • Resolved customer complaints, achieving a 95% satisfaction rate. • Supervised inventory and maintained supplier relationships. • Ensured seamless daily operations under minimal supervision.