Joshua S.

Key Skills

Software

No software listed

Top Subject Matter

Data Labeler

History

Video Game Culture

Top Data Types

Video

Image

Text

Top Task Types

Transcription

Bounding Box

Text Generation

Object Detection

Freelancer Overview

Customer Service Assistant - Stefano Ugarte. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes High School Diploma, San Jaquin Phone School (2011) and Some College, Mount San Jacinto College (2011). AI-training focus includes data types such as Video and labeling workflows including Transcription.

Labeling Experience

Customer Service Assistant - Stefano Ugarte

VideoTranscription

Managed high-volume inbound phone calls, routing requests, transferring callers, and relaying messages to the appropriate personnel to keep communications efficient. Oversaw office inventory monitoring and coordinated ordering of supplies and materials to maintain a stocked work environment. Edited and transcribed audio and video content as needed to support documentation and brand media projects with accurate recordkeeping and file handling. • Managed multi-line phone operations and message delivery • Maintained and updated a company-wide database of contacts and resources • Performed video editing and audio transcription for ongoing projects • Monitored inventory levels and ordered office supplies and materials

2021 - 2025

Education

Work History