Joshua S.

Key Skills

Software

No software listed

Top Subject Matter

Business Transcription Expertise

Quality Assurance Expertise

Legal Transcription Expertise

Top Data Types

Audio

Video

Text

Document

Top Task Types

Transcription

Freelancer Overview

Civicom Pacific — Business Transcription Specialist (2019–2020). Brings 7 years of professional experience across legal operations, contract review, compliance, and structured analysis. Education includes Bachelor of Science, University of Cebu. AI-training focus includes data types such as Audio and labeling workflows including Transcription.

Labeling Experience

Civicom Pacific — Team Leader (2020–2022)

AudioTranscription

Led a transcription team supporting U.S. financial institutions by overseeing transcription-related operations and ensuring service quality. Managed client queries and dispute resolution workflows that rely on accurately transcribed records. Coached and developed team members to sustain performance and consistency of outputs. • Managed transcription team operations and output quality • Resolved client queries and disputes based on transcription work • Oversaw expense management connected to team operations • Provided coaching, development, and performance guidance

2020 - 2022

Civicom Pacific — Business Transcription Specialist (2019–2020)

AudioTranscription

Converted business, financial, and legal audio/video recordings into clear, structured written documents while maintaining strict quality and confidentiality standards. Performed transcription work suitable for downstream text usage and quality assurance workflows. Supported accurate representation of spoken content for reliable written outputs. • Transcribed recordings into well-structured written documents • Ensured accuracy, clarity, and formatting consistency • Maintained confidentiality and compliance with handling standards • Produced text suitable for further review or operational use

2019 - 2020

Education

Work History