IT Support Technician — Lascurt Hotel Int’l (JUNE 2025 – PRESENT)
Provided technical assistance for connectivity and device issues affecting employee workflows and access to organizational systems. Troubleshot network and hardware problems to restore reliable operation for end users. While not explicitly data-labeling, the work supported operational data collection and access by keeping systems functional. • Addressed Wi‑Fi connectivity problems and router settings • Provided technical assistance to employees to ensure efficient workflows • Fixed hardware issues (laptops, printers) and software problems • Maintained functionality of systems used in daily operations