Joseph W.

Key Skills

Software

No software listed

Top Subject Matter

public-sector digital services

user experience research

accessibility compliance

Top Data Types

Text

Document

Top Task Types

Data Collection

Freelancer Overview

Following over 2 years working for a local government authority (Redbridge Council) as a User Experience Project Support Officer, I am well-versed at working with AI to support digital delivery projects. I have strong experience analysing digital products to decipher if they fulfil user needs, and to provide actionable recommendations. I have an MSc from Henley Business School (University of Reading) in Digital and Technology Solutions, which included learnings around LLMs. I also worked for a non-profit organisation as a Research and Communications Officer and have a 2:1 from the University of Sheffield in German and Politics (BA) - these experiences have helped develop my research skills.

Education

Work History