Software Technical Writer / Product Documentation (documentation QA with AI-assisted workflows)
Performed high-volume content review and proofreading to ensure technical documentation for Nexus Repository is accurate, consistent, and compliant with project style guidelines. Created and updated user-facing procedures, API guidance, security feature documentation, and administration workflows based on engineering inputs. Conducted documentation impact analysis using Jira issues, engineering notes, UI change information, demos, and support-driven requests to determine scope prior to SME review and publication. • Wrote and refined step-by-step procedures, CLI/API examples, troubleshooting content, and release-sensitive updates. • Coordinated review-to-publish workflows with engineers, product managers, support teams, and SMEs. • Ensured clarity, accessibility, terminology alignment, and technical accuracy before publication. • Managed multiple concurrent documentation tickets while maintaining deadline-driven quality.