Joseph O.

Key Skills

Software

Mercor

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Text

Document

Image

Top Task Types

Segmentation

Text Summarization

Freelancer Overview

I have experience in AI training and data labeling through remote work with Mercor and Outlier AI, where I supported tasks involving data review, annotation, quality evaluation, and research-based assessments. These roles strengthened my attention to detail, critical thinking, accuracy, and ability to follow complex guidelines while working independently in remote environments. In addition, I bring strong analytical and research expertise from my background as a Business Analyst and PhD holder in Marketing. My experience in data analysis, customer insights, and AI-driven consumer behaviour research, combined with proficiency in Microsoft Excel and documentation tools, enables me to deliver reliable, high-quality support for AI training and data projects.

Labeling Experience

Commercial Business Analyst

Segmentation

Business Analyst embedded within a technology business to lead data-driven analysis, process improvement, and reporting infrastructure across commercial and operational functions. You translated strategic objectives into operational outputs by defining and documenting business requirements with cross-functional stakeholders. You built reporting and analytics capabilities to improve decision-making, performance monitoring, and operational outcomes using structured analysis and automation techniques. • Defined and documented business requirements for new internal workflows • Improved customer segmentation and sales conversion through structured data analysis • Automated weekly reporting processes using Excel and Trello • Designed analytics and dashboards that reduced inventory costs and improved delivery tracking

2024 - Present

Education

Work History