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J

Joseph M.

Customer Service Representative

Kenya flagNairobi, Kenya

Key Skills

Software

CVATCVAT
Data Annotation TechData Annotation Tech
Google Cloud Vertex AIGoogle Cloud Vertex AI
Other

Top Subject Matter

Transport-Text Annotation & Named Entity Recognition
Communication-Data Quality Assurance & Validation, Content Moderation & Classification

Top Data Types

TextText
DocumentDocument

Top Task Types

SegmentationSegmentation
ClassificationClassification
Text GenerationText Generation

Freelancer Overview

Customer Service Representative. Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Public Relations, Masinde Muliro University of Science and Technology (2021) and Secondary School Diploma, Olmoran High School (2017).

Labeling Experience

AI Training & Data Labeling Specialist at East Africa Traffic & Urban Object Detection Dataset

TextTextText GenerationText Generation

Worked on a computer vision annotation project focused on training AI systems to recognize road objects and urban infrastructure in East African environments. Annotated thousands of street-level images containing vehicles, motorcycles, pedestrians, traffic signs, using bounding boxes and semantic segmentation techniques.

2024 - 2025

Education

M

Masinde Muliro University of Science and Technology

Bachelor of Public Relations, Public Relations

Bachelor of Public Relations
2018 - 2021
O

Olmoran High School

Secondary School Diploma, General Education

Secondary School Diploma
2014 - 2017

Work History

T

Telkom Kenya

Customer Service Representative

Nairobi
2021 - 2024