Junior Data Analyst, C&C Akusinawaa Global Investment LTD
In this role, you conducted research on specific customer complaints and used data to support business decision-making. You collected and analyzed sales invoice data and applied predictive analytics to improve customer relationship outcomes. The work primarily involved organizing and interpreting textual transaction and complaint records for analytics and downstream insights. • Collected and analyzed sales invoice records. • Researched and categorized complaint information. • Applied predictive analytics to improve customer relationship handling. • Supported business decisions using processed datasets.