Joseph A.

Key Skills

Software

Other

Top Subject Matter

Generative AI course operations and educational content

Generative AI chatbot development and iteration

AI-enabled EdTech training program delivery

Top Data Types

Text

Image

Document

Top Task Types

Text Generation

Prompt + Response Writing (SFT)

Freelancer Overview

Director of Operations / Generative AI course operations at Handshake. Brings 9+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Maven, Other, and N. Education includes Postgraduate Diploma, McCombs School of Business, University of Texas, Austin and Associate’s Degree, London School of Business (2025). AI-training focus includes data types such as Text, Computer Code, and Programming and labeling workflows including Text Generation, Prompt + Response Writing (SFT), and Evaluation.

Labeling Experience

EdTech Innovation Incubator lead (contract/initiative)

OtherTextText Generation

Led an EdTech Innovation Incubator program delivering AI-enabled education initiatives for displaced learners. Designed and ran learning experiences intended to help participants build competencies relevant to generative AI and modern education workflows. Coordinated program execution to deliver measurable training outcomes within the stated impact scope.

2025 - 2025

Director of Operations at Handshake (interactive generative AI chatbot for Give.org)

OtherPrompt + Response Writing (SFT)

Managed the end-to-end development efforts of an interactive generative AI chatbot that provided user-facing responses. Supported the chatbot’s training and iteration cycle through operational coordination and delivery of conversation-oriented functionality. Facilitated improvements intended to enhance community engagement through the deployed assistant.

2020 - 2024

Fellowship Program participant/track (AI Safety Alignment Fundamentals)

Text

Coached and supported participants in structured educational fellowship cohorts focused on applied AI fundamentals and alignment. Helped deliver training content in a supervised setting that required participant evaluation and feedback. Coordinated program activities that supported learning continuity across the fellowship period.

2023 - 2023

Director of Operations / Generative AI course operations at Handshake

TextText Generation

Oversaw operations for a top-ranked generative AI course, supporting live cohorts with learning management activities. Contributed to delivering course materials and educational content that enabled students to generate responses and apply generative AI concepts. Coordinated hundreds of participants across multiple cohorts to support consistent training outcomes and improvements.

2022 - 2023

Education

Work History