Jojo Z.

Key Skills

Software

Other

Top Subject Matter

Cross-border e-commerce dataset labeling operations

Multilingual annotation localization and customer tagging/classification

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Data Collection

Classification

Tracking

Freelancer Overview

E-commerce Operations Director / Project Manager (Surte (Hainan) Trading Company). Brings 21+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Master of Arts, University Juan Carlos (2021) and Bachelor of Science, Sichuan Radio & TV University (2010). AI-training focus includes data types such as Text and labeling workflows including Data Collection, Translation, and Localization.

Labeling Experience

E-commerce Operations Director / Project Manager (Surte (Hainan) Trading Company)

TextData Collection

Directed cross-border end-to-end dataset labeling projects for an e-commerce launch, managing multilingual operations and delivery milestones across stakeholders. Oversaw dataset labeling quality and throughput using internal SOPs and performance tracking against annual volume KPIs. Coordinated cross-cultural teams to scale labeled outputs while monitoring progress toward targets. • Full lifecycle dataset labeling coordination for cross-border projects • Drove labeled data volume results exceeding the annual target by 22% (280K vs 230K) • Implemented delivery tracking to ensure KPI achievement • Managed cross-cultural workforce and operational timelines

2022 - Present

Hotel Operations Supervisor (La Otra Casa de Madrid, Spain)

OtherText

Built multilingual annotation localization frameworks and deployed AI labeling workflows using Vibe Coding to improve labeling consistency and usable data ratios. Managed labeling operations and cost optimization tied to hotel operations while maintaining budget controls and label quality outcomes. Designed custom customer tagging/classification systems to increase reusability and improve downstream metrics. • Multilingual annotation localization framework development • Deployed Vibe Coding & AI labeling workflows and standardized labeling rules • Designed a customer tag classification system to lift high-quality labeled data reusability to 29% above baseline • Improved labeled data efficiency (usable labeled data ratio up by 33%) and dynamic room status outcomes

2019 - 2021

On-site Operations & Project Coordination Supervisor - Imperial Pacific

Classification

Led on-site operations and supervised project coordination for food and drug production compliance documentation. Directed inspection workstreams, enforced standardized administrative processes, and supported case handling activities. Applied operational leadership skills to reduce delays and improve accuracy of compliance information under regulatory constraints. • Managed standardized inspection and inspector training logistics • Coordinated administrative penalty case sorting and documentation • Resolved compliance issues quickly to support on-time delivery • Established operational workflows and unified information classification criteria.

2015 - 2017

Regulatory Compliance Officer - SiChuan Province FDA

ClassificationTracking

Designed and launched a customer loyalty program to improve repeat bookings and ensure compliance with regulatory requirements. Managed batch inspection, sorting, and standardized filing of food and drug production and sales data according to national standards. Coordinated regulatory compliance operations requiring strong attention to process control and cross-functional communication. • Built reporting and KPI tracking practices for repeat booking improvements • Oversaw inspection workflows and data classification for regulatory filings • Supported training and development for inspectors and operations • Ensured timely delivery of compliance documentation within defined standards.

2006 - 2015

Education

Work History