Freelancer

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Freelancer Overview

DATA ANALYST John Ralph O. Castro CONTACT PROFILE STATEMENT Results-driven Data Analyst with 4+ years of experience in analytics, +639694063576 operations, and floor support, with proven expertise at Accenture in Trust & Safety and QASA Ops Apprentice roles. Skilled at analyzing complex datasets, developing compliance reports, and supporting operational [email protected] excellence for large teams. At Accenture, I provided strong floor support for newly hired agents, delivering real-time assistance, mentoring, and ensuring https://www.linkedin.com/in/johnralph- adherence to quality and compliance standards. Adept at leveraging tools castro-32b7b4216/ such as Excel, Power BI, and Microsoft 365 to drive insights and efficiency. Recognized for leadership, problem-solving, and fostering team success in Block 27 Lot 51 Capijana Village high-pressure environments. Capihan, San Rafael, Bulacan 3008 WORK EXPERIENCE EDUCATION DATA ANALYST Accenture June 2024 - Present BACHELOR OF SCIENCE IN Reviewed and analyzed user-generated content to ensure platform compliance and safety. MARINE TRANSPORTATION Compiled compliance reports and managed operational Dr. Yanga’s Colleges Inc. requirements for team leads. Delivered high-quality outputs while fostering accountability and excellence. 2015 - 2020 QASA OPS APPRENTICE – FLOOR SUPPORT EXPERTISE Accenture August 2025 - Present Provided real-time guidance and escalation support for newly Data Analysis & Reporting: Excel, Power hired a