John Wesley M.

Key Skills

Software

Other

Top Subject Matter

AI dataset annotation

Customer support text handling

Top Data Types

Text

Top Task Types

Classification

Question Answering

Freelancer Overview

Freelance Email Copywriter & Data Entry Specialist (AI Data Labeling). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, N, and A. Education includes Bachelor of Science, Air Force Institute of Technology (AFIT) (2024) and Diploma, N/A. AI-training focus includes data types such as Text and labeling workflows including Classification and Question Answering.

Labeling Experience

Freelance Email Copywriter & Data Entry Specialist (AI Data Labeling)

OtherTextClassification

Performed AI data labeling and annotation tasks with a focus on accuracy and precision for project deliverables. Managed and organized accompanying data to support downstream use cases and maintain confidentiality. Ensured timely submission while applying strong attention to detail throughout labeling workflows. • Labeled and annotated provided datasets according to task guidelines • Maintained accurate records during data processing and organization • Handled formatting and data entry tasks supporting labeling outputs • Delivered labeled data on time with quality checks

2024 - Present

Customer Service Assistant

TextQuestion Answering

Supported customer inquiry resolution through professional email and chat responses. Although not described as AI training, the role involved structured handling of user questions and issue clarification. This work reflects experience processing text-based inputs and producing accurate, solution-oriented outputs. • Responded to customer questions via email and chat • Clarified issues and provided effective solutions • Escalated complex cases to the appropriate team • Maintained courteous, accurate communication records

2023 - 2024

Education

Work History