John A.

Key Skills

Software

No software listed

Top Subject Matter

AI-powered customer support chatbot

Recommendations Domain Expertise

and automation workflows

Top Data Types

Text

Top Task Types

Text Generation

Freelancer Overview

AI Product Manager & Web Developer (Freelance) — AI-integrated web applications. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor's Degree, University (2022). AI-training focus includes data types such as Text and labeling workflows including Text Generation.

Labeling Experience

AI Product Manager & Web Developer (Freelance) — AI-integrated web applications

TextText Generation

Served as an AI product manager and web developer for AI-integrated applications, defining AI-powered feature requirements and validating model behavior via user research and A/B testing. Focused on chatbot, recommendation engine, and automation workflow experiences that rely on NLP and generated text outputs. Managed the end-to-end product lifecycle from ideation through launch, iterating based on user engagement metrics. • Defined product requirements, user stories, and acceptance criteria for AI-powered features. • Designed an NLP-based customer support chatbot that automated routine inquiries. • Conducted user research and A/B testing to improve engagement and validate decisions. • Used AI-assisted prototyping to accelerate solution development and reduce time-to-market.

2022 - Present

Education

Work History