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Freelancer Overview
Jhonray G. Viloan Email: [email protected] Mobile: 09054975986 PROFESSIONAL SUMMARY IT professional with experience in Service Management, Incident Management, Software Development, and AI-related workflows. Skilled in Linux, Git, PHP, Laravel, React, API Development, and technical troubleshooting. Seeking opportunities in AI Training, Data Annotation,RLHF, Prompt Evaluation, and Technical Content Review. KEY SKILLS - Linux - Git - PHP - REST API Development - SQL - ServiceNow - SAP Basis - Incident Management - Remote Collaboration WORK EXPERIENCE DXC Technology -Managed incidents and service request using ServiceNow. -Performed troubleshooting and issue resolution. -Coordinated with technical teams and maintained SLA compliance. FREELANCE DEVELOPER / SOFTWARE DEVELOPER -Developed web applications using PHP, and MySQL. -Designed and integrated REST APIs. EDUCATION 2012-2016 - Bachelor of Science in Information Technology ACHIEVEMENTS AND CONTRIBUTIONS - Research: Tried to get solution on every problem encountered during development period like procedures and methods on a particular development tool used. - Process Development: Followed and implemented the process of payment in the project. - Report Development: Attended regular meeting and conducted report and project output through GUI and UML diagrams presentation.