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Freelancer Overview
Jessica Williams Phone: 409-594-4103 Location: Brookeland, Texas Email: [email protected] PROFESSIONAL SUMMARY Highly motivated and dependable professional with experience in customer service, appointment scheduling, business operations, sales, and administrative support. Proven ability to build strong client relationships, manage multiple priorities, and communicate professionally. Skilled at using technology to stay organized and leverage AI tools and remote collaboration software to improve efficiency. Seeking a remote position as an AI Assistant, Virtual Assistant, Customer Support Representative, Administrative Assistant, or Remote Customer Service Representative. CORE SKILLS ● Customer Service Excellence ● Virtual & Administrative Support ● Appointment Scheduling & Calendar Management ● Email & Chat Support ● Data Entry ● Microsoft Word ● Microsoft Excel ● Google Docs & Google Sheets ● ChatGPT & AI Productivity Tools ● Problem Solving ● Time Management ● Communication ● Organization ● Sales & Client Retention ● Multitasking ● Remote Collaboration PROFESSIONAL EXPERIENCE Licensed Cosmetologist Capelli Salon – Jasper, Texas October 2023 – Present ● Manage daily appointments and maintain an organized schedule ● Deliver high-quality customer service and build long-term client relationships ● Handle client consultations, scheduling, payments, and follow-up communication ● Promote services through social media and client engagement ● Maintain professionalism w