Jennifer B.

Key Skills

Software

Other

Top Subject Matter

Education (academic/learning content)

Healthcare and customer support communication

Legal Services & Contract Review

Top Data Types

Text

Audio

Video

Document

Top Task Types

Transcription

Freelancer Overview

Translator (Remote) at JC Academy – China (07/2018–04/2020). Brings 15+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Arts, Cyber Hankuk University of Foreign Studies and N/A, Nobel University. AI-training focus includes data types such as Text and Audio and labeling workflows including Translation, Localization, and Transcription.

Labeling Experience

Interpreter at Language Line Solutions – Monterey, CA (05/2020–Present)

OtherAudioTranscription

Conducted three-way phone interpretation sessions between customers and corporate or medical institutions, facilitating communication through spoken language. Navigated sensitive topics including healthcare, finance, insurance, and general customer service during calls and video to convey intended meaning accurately. Supported real-time spoken communication needs in high-stakes contexts. • Real-time spoken interpretation (telephone/video) • Three-way calls between stakeholders • Sensitive domain communication (healthcare/finance/insurance) • Customer service interpretation

2020 - Present

Translator - JC Academy

AudioTranscription

Worked as a translator providing bidirectional language support between Korean and English for academic and educational materials. Produced accurate subtitles for educational videos and completed transcripts for spoken-audio English lessons. Applied translation accuracy and attention to context for textbooks, pamphlets, and study guides. • Translated academic textbooks and educational study guides between Korean and English. • Produced accurate subtitles for educational videos. • Transcribed spoken-audio English lessons for learning materials. • Ensured bidirectional translation quality and contextual consistency.

2018 - 2020

Translator (Remote) at JC Academy – China (07/2018–04/2020)

OtherText

Translated academic textbooks, informational pamphlets, and comprehensive study guides bidirectionally between Korean and English for educational materials. Produced accurate subtitles for educational videos and transcribed spoken-audio English lessons to convert audio content into text. Ensured meaning consistency suitable for learning resources and study guides. • Subtitles/subtitling for educational videos • Bidirectional Korean↔English translation • Transcription of spoken English lessons • Localization of educational study materials

2018 - 2020

Education

Work History