Jeffery M.

Key Skills

Software

No software listed

Top Subject Matter

Medicare compliance and medical policy interpretation

Order data quality control and operational compliance

Operational data verification

Top Data Types

Text

Document

Top Task Types

Text Generation

Question Answering

Text Summarization

Transcription

Prompt + Response Writing (SFT)

Evaluation/Rating

Freelancer Overview

Assistant Manager / Operations Lead in Contract Review, Compliance, and Legal Research. Brings 16+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes High School Diploma, Lorena High School. AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Assistant Manager / Operations Lead at Barsco Inc. (2016–2025)

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Worked as an Assistant Manager / Operations Lead responsible for maintaining data accuracy between physical inventory and digital records with high precision. Audited daily workflows and order data to detect mistakes and optimize processing speed while maintaining compliance with strict company metrics. Trained staff on standard operating procedures to keep error rates low and ensure quality assurance across daily operations. • Verified text-based inventory/order data for accuracy against internal records. • Conducted systematic audits to catch errors and reduce misentries. • Performed quality assurance review aligned to compliance metrics. • Optimized error rates through SOP adherence and staff training.

2016 - 2025

Subject Matter Expert (SME) - Medicare Compliance at C3 Communications (2012–2015)

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Served as a Medicare compliance Subject Matter Expert responsible for complex data verification against strict federal guidelines. Audited other agents' interactions and data entry to ensure adherence to high-stakes regulatory rules. Investigated informational errors, identified root causes, and provided actionable feedback to improve team accuracy. • Verified and fact-checked text-based information for correctness and guideline compliance. • Performed quality auditing of agent outputs and entered records. • Translated medical policy language into clear, accurate responses for end-users. • Delivered feedback loops to reduce error rates and improve labeling quality.

2012 - 2015

Shift Manager / Quality Control at Taco Bell (2010–2012)

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Acted as a Shift Manager / Quality Control lead overseeing high-volume operations while maintaining accuracy and strict brand/safety standards. Monitored order data during peak hours to keep workflows moving quickly without sacrificing correctness. Completed regular quality control checks on final outputs to maintain consistent product standards. • Reviewed and validated text/order data for accuracy during operations. • Performed routine quality assurance checks against established guidelines. • Managed operational workflows designed to minimize errors and rework. • Ensured outputs met predefined standards for consistency.

2010 - 2012

Education

Work History