Jeff N.

Key Skills

Software

Don't disclose

Other

Top Subject Matter

AI agents

chatbot systems

workplace/real-world scenario modeling

Top Data Types

Text

Image

Document

Top Task Types

Question Answering

Freelancer Overview

AI Content Analyst & Domain Expert, Turing (Remote). Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose and Other. Education includes Master of Science, The Open University (2025) and Bachelor of Science, Jomo Kenyatta University of Agriculture and Technology (2018). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Question Answering.

Labeling Experience

AI Content Analyst & Domain Expert, Turing (Remote)

Don't discloseText

Developed and reviewed AI agent scenarios for workplace and real-world applications, converting requirements into structured workflows. Performed evaluation of AI outputs to improve accuracy and reliability for leading companies' agents. Produced structured datasets and Jupyter Notebooks to support scalable scenario modeling and chatbot improvements.• Designed end-to-end AI agent scenarios and broke down workflows into step-by-step instructions.• Created structured datasets for scenario modeling and system scaling.• Built Jupyter Notebooks to support AI chatbot development and iteration.• Improved agent accuracy through model breakdown and analysis.

2025 - 2026

AI Chatbot Trainer (Remote), RWS Group (United Kingdom)

OtherTextQuestion Answering

Trained AI chatbot models by crafting and answering both technical and non-technical questions. Evaluated and ranked model-generated responses to improve accuracy, factuality, and relevance. Conducted data and image processing and annotation as part of training and quality improvement workflows.• Authored training Q&A prompts and responses for chatbot behavior calibration.• Performed response evaluation and ranking for quality and correctness.• Assessed factuality and relevance of generated text outputs.• Completed data and image processing with annotation tasks to support model training.

2022 - 2024

Freelance Technical Writer and Researcher (Remote), Fiverr

OtherText

Collected, cleaned, and prepared client data to support downstream analytics and data science activities. Worked with structured data and curated materials using content management tools to remove inaccurate or erroneous work. Assisted with explaining complex technical topics in reader-friendly formats across multiple technical domains.• Collected and cleaned datasets using Python, SQL, and Excel for data science support.• Curated and validated content materials using content management tools.• Conducted content quality control by eliminating inaccurate or erroneous outputs.• Produced technical writing tailored to domains including technology, statistics, engineering, oil & gas, and sustainable mining.

2019 - 2024

Education

Work History