Associate (Data Validation / Quality Assurance), Samasource Kenya Ltd
Sama
TextAs an Associate at Samasource Kenya Ltd, I supported high-complexity data inquiries and maintained a 99.8% quality assurance rating, tasks typically associated with data validation and evaluation for AI and data labeling projects. I acted as the liaison between international quality teams, ensuring compliance with rigorous service standards for labeled data. My process improvements contributed to higher task accuracy and faster completion times in a production environment. • Processed and validated over 1,500+ monthly data units to assure labeling quality. • Ensured strict adherence to company data labeling service level agreements. • Coordinated with global teams to standardize labeling guidelines and practices. • Enhanced labeling processes, reducing error rates and turnaround time.