Jasper K.

Key Skills

Software

Don't disclose

Other

Top Subject Matter

Cybersecurity awareness and safe online/digital payment practices (training)

Fintech troubleshooting and fraud-aware guidance (training materials and support)

Top Data Types

Text

Top Task Types

Question Answering

Freelancer Overview

Teacher & Digital Systems Trainer (digital awareness and cybersecurity training). Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose and Other. Education includes Bachelor of Education, Maasai Mara University (2019) and Bachelor of Science, Maasai Mara University (2019). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Question Answering.

Labeling Experience

Digital Payments Troubleshooting (Freelance)

OtherTextQuestion Answering

Assisted users with M-Pesa virtual card activation and international payment failures by guiding step-by-step troubleshooting. Created troubleshooting guides that captured observed symptoms, likely causes, and recommended resolutions in written format. Applied fraud detection awareness to ensure users selected safer actions during transactions and resolved failures securely. • Collected and documented user issues and error symptoms in guide form • Produced step-by-step textual troubleshooting instructions for fintech problems • Reinforced secure transaction behaviors using fraud-detection awareness • Helped users interpret failure causes and select correct next actions via Q&A guidance

2024 - Present

Teacher & Digital Systems Trainer (digital awareness and cybersecurity training)

Don't discloseText

Delivered digital awareness and safe-online practices training to staff and students, which involved instructing learners on how to recognize and respond to cyber risks. Supported troubleshooting of Windows systems and communicated secure practices during sessions, functioning as a practical AI/cybersecurity trainer for trainees. Applied cybersecurity principles to reinforce correct user decisions in contexts like digital communication and transaction safety. • Taught learners phishing awareness concepts and helped them apply them to scenarios • Guided users on safe digital payment and fraud-detection awareness behaviors • Tracked trainee understanding through ongoing instructional feedback • Provided explanations for technical topics to enable correct interpretation and responses

2019 - Present

Education

Work History