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Jacob O.

Jacob O.

AI Content Reviewer – Telus International (Remote)

Kenya flagNairobi, Kenya

Key Skills

Software

TelusTelus
Other

Top Subject Matter

AI content evaluation and quality assurance across multiple domains
AI training dataset review
AI response evaluation

Top Data Types

TextText
DocumentDocument
ImageImage

Top Task Types

RLHFRLHF
Text GenerationText Generation
Prompt + Response Writing (SFT)Prompt + Response Writing (SFT)
Fine-tuningFine-tuning
TranscriptionTranscription

Freelancer Overview

I have spent many hours analyzing data used to train AI. This involves such actions as studying, categorizing and enhancing the existing material instead of just talking about it. Cooperation with Crowdgen and Telus International provided me with the opportunity to be fully involved in the process. I checked whether the text is correct and relevant, followed all rules meticulously and highlighted any inaccuracy, poor argumentation, or even bias, which could undermine the reliability of the AI. Accuracy and following the rules are two of my key strengths, especially when it comes to precision and consistency. My expertise in financial matters combined with experience in research makes me highly proficient in analyzing and verifying facts. Besides, the many years of writing practice provides me with a chance to be straightforward and concise in my comments without adding unnecessary words.

Labeling Experience

AI Trainer & Data Annotator – Crowdgen (Remote)

TextTextRLHFRLHF

Reviewed and improved AI training datasets to develop better AI response systems. Assessed AI outputs for effectiveness, including clarity, structured formatting, correct details, and compliance with given task instructions. Provided feedback that improved accuracy and performance of AI systems, including support for analytical evaluation requiring detailed step-by-step reasoning. • Reviewed training data to improve response quality • Evaluated clarity, structure, correctness, and compliance • Supplied feedback to improve model accuracy • Supported evaluation workflows for reasoning-heavy tasks

2025 - Present
Telus

AI Content Reviewer – Telus International (Remote)

TelusTelusTextText

Assessed AI-generated answers across multiple domains for factual accuracy, quality of response, and practical value. Identified and reported issues such as inconsistencies, biases, logical problems, and guideline violations in model outputs. Delivered feedback to help improve AI system performance and maintain project compliance. • Evaluated outputs against domain-specific requirements • Flagged inconsistencies and bias or guideline breaches • Reviewed reasoning quality and logical soundness • Collaborated remotely with teams to meet project goals

2025 - 2025

Freelance Writer & Researcher – Upwork (Remote)

OtherTextTextText GenerationText Generation

Produced structured research and writing outputs based on specific client needs. Performed fact checking and editing to ensure accurate, clear results aligned with project requirements. Created explainers that translate complex subjects into simpler terms for end users. • Wrote and structured research content per brief • Conducted proofreading and editing for accuracy • Ensured consistency in formatting and tone • Supported reliable client delivery across remote projects

2024 - 2024

Education

K

Kabarak University

Bachelor of Commerce, Accounting and Finance

Bachelor of Commerce
2021 - 2025

Work History

C

Crowdgen (Remote) From 12th

AI Trainer & Data Annotator

Location not specified
2025 - Present