AI Integration / LLM Prompt Engineering
As part of AI integration initiatives, developed Python scripts leveraging Claude and OpenAI APIs to automate IT triage, log analysis, and documentation. Designed multi-step prompts and agentic workflows involving structured text outputs for internal knowledge retrieval. This work required prompt engineering, tool use, and scenario crafting for LLM improvement and automation tasks. • Authored structured prompts and responses to train LLMs for specialized IT automation. • Focused on text generation, question answering, and output evaluation for IT troubleshooting. • Integrated and tested AI pipelines for accurate, action-oriented output. • Employed internal/proprietary scripting and Python CLI tools for custom annotation tasks.