Jacey C.

Key Skills

Software

Appen

Clickworker

CloudFactory

Data Annotation Tech

Other

Top Subject Matter

Biological sciences educational content

text-based dataset quality validation for AI outputs.

Semantic and sentiment analysis datasets

Top Data Types

Text

Document

Image

Top Task Types

Classification

Entity (NER) Classification

Data Collection

Freelancer Overview

Operations & Data Coordinator — Westlake Solutions (LLM output auditing and text data QA). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Science, University of Texas at Dallas. AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Entity (NER) Classification.

Labeling Experience

Operations & Data Coordinator — Westlake Solutions (LLM output auditing and text data QA)

Text

Audited automated system and language model outputs to improve machine learning algorithm accuracy. Performed manual corrections and rewrites to maintain high-quality text data pipelines across large monthly entry volumes. Coordinated edge-case identification with the product team to reduce downstream errors and downtime. • Reviewed and validated complex text/data pipeline outputs for accuracy • Applied quality control via manual edits, rewrites, and issue resolution • Identified edge cases and nuanced language patterns for processing improvements • Produced weekly performance metrics using structured reporting and dashboards

2022 - Present

Text Data Labeler for Sentiment Analysis

OtherTextClassificationEntity (NER) Classification

Assisted with labeling, classification, and text annotation for semantic and sentiment analysis projects. Conducted rigorous quality testing on software and content interfaces, documenting bugs and UI/UX inconsistencies that affected annotated data quality. Standardized QA reporting templates to improve consistency and speed of dataset compilation and reporting. • Labeled and annotated text data for semantic and sentiment tasks • Performed QA checks on labeling outputs and related content interfaces • Documented detailed bugs and UI/UX inconsistencies affecting data quality • Standardized reporting templates to increase compilation and reporting speed

2019 - 2021

Administrative Support Specialist — Dallas Community Health (data/records handling with documentation)

OtherTextData Collection

Managed and ensured compliance for sensitive digital records while supporting structured transitions of historical records to cloud-based data management. Resolved inquiries through written communication platforms, maintaining a high satisfaction rating through clear technical prose. Supported organization of historical documentation to improve data accessibility for internal stakeholders. • Handled sensitive digital records with strict compliance requirements • Assisted with migration/transition of historical records to cloud data systems • Answered complex inquiries via written communication with clear documentation • Supported structured organization of legacy records for downstream use

2017 - 2019

Education

Work History