Issa I.

Key Skills

Software

OneForma

Other

Top Subject Matter

Search engine recommendations

shopping product categorization

and AI response evaluation

Top Data Types

Text

Audio

Top Task Types

Transcription

Freelancer Overview

Data annotator/QA Expert at OneForma (Data evaluation and quality assurance). Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include OneForma and Other. Education includes Bachelor of Geology, Charles Darwin University (2024). AI-training focus includes data types such as Text and Audio and labeling workflows including Evaluation, Rating, and Transcription.

Labeling Experience

Upwork — Freelance transcription (May 2020 - Present)

OtherAudioTranscription

Completed transcription work for clients, converting spoken content into written text. Transcribed a range of audio sources including conversations, political interviews, and academic materials. Delivered accurate transcripts suitable for downstream review and usage. • Transcribed conversational audio for multiple clients • Transcribed political interviews and related spoken content • Transcribed academic materials and structured speech • Provided written outputs from recorded audio for client needs

2020 - Present

OneForma — Data annotator/QA Expert (December 2023 - June 2025)

OneFormaText

Served as a data annotator and QA expert, assessing the quality of AI- and search-related outputs against defined guidelines. Evaluated pair-wise search engine results and selected the better option to improve recommendation and ranking behavior. Reviewed products on shopping websites to verify their alignment with required categories and ensured safe, helpful, and factual AI responses. • Performed pair-wise comparisons of search results to support algorithm improvements • Verified product/category alignment for e-commerce taxonomy compliance • Compared AI responses to prompts for safety, helpfulness, and factuality • Reviewed annotator submissions and provided constructive feedback

2023 - 2025

Education

Work History