Isa L.

Key Skills

Freelancer Overview

I not have any AI training experience. System administrator with over 18 years of IT experience supporting enterprise infrastructure, Microsoft 365 services, identity platforms, and workplace collaboration technologies across multi-site environments. Strong hands-on experience in Exchange Online administration and migration, spam quarantine management, message trace, SharePoint Online, Teams, OneDrive, Azure AD / Entra ID, MFA, SSO, Conditional Access, Intune, PowerShell, and Microsoft Purview GDPR compliance support. Proven ability to troubleshoot complex incidents, support security and compliance operations, maintain audit readiness, and deliver stable cloud services with a strong customer-service mindset.

Education

Work History