Iniobong E.

Key Skills

Software

Other

Toloka

Clickworker

Top Subject Matter

CRM and merchant/customer transaction data

Client/project data management and reporting

Top Data Types

Text

Audio

Geospatial Tiled Imagery

Top Task Types

Data Collection

Classification

Segmentation

Freelancer Overview

Customer Service Agent — Opay Nigeria (data entry, verification, auditing, and reporting). Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor's Degree, University of Uyo (2018). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Customer Service Agent — Opay Nigeria (data entry, verification, auditing, and reporting)

OtherTextData Collection

Managed and maintained merchant and customer datasets by entering, verifying, and correcting transaction records for completeness and integrity. Performed data audits to identify inconsistencies, flag potential errors, and communicate discrepancies to stakeholders for resolution. Structured retrieved research findings into reporting systems to support periodic analysis and decision-making. • Entered and verified customer/transaction data across multiple districts • Audited records to detect inconsistencies and inform sales strategies • Produced periodic performance reports from maintained datasets • Organized and maintained digital filing systems for quick retrieval

2023 - Present

Technical Lead & Co-Founder — RaffiaCityHub (data management, verification, auditing, reporting)

OtherTextData Collection

Oversaw data collection, entry, and management across multiple projects while maintaining accurate and organized internal records. Verified and audited data using analytical tools to flag errors and resolve discrepancies in project information. Prepared data summaries and reports for internal and external stakeholders with an emphasis on accuracy and retrievability. • Coordinated administrative documentation supporting data management workflows • Managed client information databases and project milestones/deliverables • Performed data verification/auditing to correct inconsistencies • Delivered accurate data summaries and reports to stakeholders

2020 - Present

Education

Work History