Enterprise Architect and Head of Care Team Engineering Vertical - Persivia
Led the Care Team Engineering Vertical, overseeing 5+ teams and approximately 50 engineers across engineering and delivery functions. Owned hiring, performance management, architecture governance, and engineering excellence practices to drive enterprise outcomes. Directed AI-enabled capabilities adoption, including voice agents and workflow orchestration, across care management products and platforms. • Managed organization-wide engineering leadership across multiple teams • Established MCP-enabled integration frameworks and AI governance • Led modernization initiatives for healthcare applications with 1M+ monthly interactions • Drove observability, evaluation, and prompt standards for AI delivery