Ilesanmi D.

Key Skills

Software

Other

Top Subject Matter

Customer Service Feedback and Operational Data

Top Data Types

Image

Text

Top Task Types

Transcription

Text Summarization

Question Answering

Classification

Freelancer Overview

Remote Task Specialist / Data Quality Lead. Brings 12+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Bachelor of Science in Education, University of Ilorin (2022). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Remote Task Specialist / Data Quality Lead

TextClassification

As a Remote Task Specialist / Data Quality Lead, I categorized and tagged customer feedback and service issues to improve automated response logic. I ensured high precision in data entry and consistently achieved quality audit targets. I provided structured reports to inform AI-driven service logic improvements. • Performed text classification to organize large volumes of customer service data. • Used CRM and digital workflow tools to manage and label datasets. • Ensured 100% accuracy in annotation and categorization tasks. • Delivered actionable insights supporting model optimization.

2024 - 2026

Education

Work History