Travel Manager (Remote) (structured output generation and quality/SLA adherence)
Coordinated travel operations in a fully remote, asynchronous workflow using global distribution system (GDS) processes, requiring structured and accurate information handling across multiple steps. Created digital marketing copy with audience segmentation and message precision to support measurable customer acquisition goals. Managed agent onboarding and compliance documentation, ensuring cross-team written communications met SLA and quality standards. • Worked with structured workflow data in GDS to produce accurate outputs • Authored audience-segmented marketing text with performance tracking • Maintained onboarding/compliance documentation with consistent quality • Ensured SLA-compliant written communication across distributed teams