Administrative & Customer Executive — FCMB (2024 – 2025)
Maintained accurate customer data and updated CRM systems to ensure reliable outputs for decision-making. Generated reports based on maintained datasets and supported data-driven operations. Applied strong accuracy practices consistent with data labeling and annotation quality expectations. • Updated CRM records and ensured field-level data accuracy • Generated customer data reports for operational decision-making • Performed data cleaning and verification on stored customer information • Supported continuous improvement of data consistency across records