Northern Virginia Community College
Associates, Information Technology
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Ian Thrasher (540)446-8571 [email protected] Recent graduate with a solid foundation in IT and hands-on freelance experience in coding and video editing, managing projects independently from start to finish, also currently working towards achieving Network+. Strong background in customer service has enhanced my communication and problem-solving skills. Although I may lack formal industry experience, my strong work ethic, adaptability, and broad technical knowledge enable me to contribute quickly and effectively in any IT environment. Some skills that I have developed over the years include; ● Problem solving and Troubleshooting ● Independent work and Teamwork ● Sales ● Basic building knowledge and manual labor work ● Video editing ● Website building/ ecommerce stores ● Customer Service MyeyeDr. / Eyewear consultant/IT support December 2022 - Present day, Stafford, VA I work at MyeyeDr currently. Some tasks include: ● Customer Service and Insurance Complaints ● Office computer troubleshooting ● Generating over $700,000 in sales ● Helping maintain a secure network and any insurance technicalities Paisanos / Delivery Driver May, 2021 - November, 2022. Stafford, VA While this job may not have relevance to my future endeavors, some tasks and achievements include: ● Shift Lead ● Delivering products promptly ● Opening and closing shop alone ● Management position Northern Virginia Community College / Associate's Degree in IT July 2024 -Present day, Woodbridge, VA. Extra Curricul
Associates, Information Technology