Telegram Community Manager (Freelance) — community moderation and user support with a focus on crypto-related conversations
Managed and moderated user-generated content within a Telegram community to support ongoing, structured information sharing. Provided responses and guidance to users, ensuring discussions stayed on-topic and followed established community rules. Encouraged engagement and maintained an environment conducive to collecting domain-relevant user inputs, particularly around cryptocurrency topics. • Reviewed and moderated messages for rule compliance • Supported crypto-related discussion threads • Handled user conflicts and escalations • Maintained engagement through prompts and community guidelines