Web Classification Analyst (Team Leader) - Webroot BrightCloud
Worked as a Web Classification Analyst and Team Leader supporting a global threat-intelligence and web filtering data workflow. Managed a team to classify websites and maintain dataset quality with an emphasis on accuracy and quality control. Led training and SOP updates to improve throughput and reliability while overseeing a German-speaking subgroup. • Managed a team of 7 analysts for website classification and data labeling workflows • Served as Quality Control (QC) lead and managed the German-speaking team to meet strict standards • Maintained an accuracy rate above 80% for malicious domains, phishing sites, and risky URLs • Trained new analysts and updated Standard Operating Procedures to improve processing speed