IT Support Associate (Industrial Attachment) — data verification and categorization for digital records
Supported AI/data training readiness by reviewing, verifying, and categorizing customer and client information for accuracy and consistency. Performed quality checks on digital records to ensure labeled data matched project expectations. Helped organize processed reports and operational datasets used for downstream analysis. • Verified client information and maintained clean, consistent records • Categorized and updated customer interactions using CRM workflows • Conducted online research to support dataset relevance and context • Collaborated with teams to improve data management processes