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Happiness E.

Happiness E.

Customer Service Representative in Contract Review, Compliance, and Legal Research

Nigeria flagLagos, Nigeria

Key Skills

Software

Other

Top Subject Matter

Content evaluation
Summarization Domain Expertise
and written information structuring

Top Data Types

TextText
DocumentDocument

Top Task Types

Text SummarizationText Summarization

Freelancer Overview

Customer Service Representative in Contract Review, Compliance, and Legal Research. Brings 7+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other. Education includes Bachelor of Laws, University of Nigeria, Enugu Campus (2024) and Bachelor of Science, Enugu State University of Science and Technology (2020). AI-training focus includes data types such as Text and labeling workflows including Text Summarization, Evaluation, and Rating.

Labeling Experience

Teacher (NYSC) | Oneness Foundation Secondary School (2022–2023)

TextText

Evaluated students’ understanding by reviewing responses, identifying errors or gaps in understanding, and providing corrective feedback. Assessed assignments using consistent grading and evaluation standards while maintaining structured lesson delivery. Interpreted learner outputs for accuracy and clarity, reflecting rule-based instruction-following and structured assessment practices. • Reviewed student answers for correctness and completeness • Provided corrective feedback aligned to learning objectives • Assessed assignments using consistent rubrics • Identified gaps in understanding and guided revisions

2022 - 2023

Freelance Content Writer | Self-Employed (2020–2021)

OtherTextTextText SummarizationText Summarization

Created and edited structured written content by researching topics, refining clarity, and ensuring accuracy and consistency. Summarized complex information into clear, concise formats and performed quality control through proofreading and content refinement. Applied language evaluation and rewriting practices aligned with AI content assessment and instruction-following requirements. • Researched subject matter and produced structured outputs • Reviewed text for tone, consistency, and correctness • Summarized long-form information into short summaries • Conducted proofreading and content refinement for quality assurance

2020 - 2021

Education

U

University of Nigeria, Enugu Campus

Bachelor of Laws, Law

Bachelor of Laws
2019 - 2024
E

Enugu State University of Science and Technology

Bachelor of Science, Sociology and Anthropology

Bachelor of Science
2016 - 2020

Work History

M

MyCyberClinics

Customer Service Representative

Lagos
2025 - 2026
O

Oneness Foundation Secondary School

Teacher (NYSC)

Ebonyi State
2022 - 2023