administration assistant
I supported an optician’s office by managing high‑volume customer information, answering phone calls, logging callbacks, and entering patient and order details into digital systems with a strong focus on accuracy and consistency. My role involved validating data, cross‑checking prescription and customer information, correcting errors, and ensuring all records were complete before processing. I also categorised queries, documented call outcomes in a structured format, and maintained clear, reliable communication logs. This experience strengthened my ability to handle structured data, follow detailed guidelines, and maintain high standards of precision — all directly aligned with the requirements of data labeling and annotation work.