Amazon — ICT Assistant (supports data science-related analytical tooling and troubleshooting)
Other
You provided first-line IT and technical support while using data science tooling to interpret datasets and perform analytical tasks. Your work included supporting practical machine learning concepts and using data visualization libraries to present insights. The role involved troubleshooting user access and connectivity issues that could impact analytics workflows. • Assisted with installation, configuration, and maintenance of ICT equipment. • Ensured data security, confidentiality, and health & safety procedures. • Supported troubleshooting for login, connectivity, and system access problems. • Used Power BI, Tableau, and Matplotlib for data visualization and analysis.
2024 - Present