Head IT and AI Lead | Montego Upstream Services
Created Ground Truth samples, structured AI guidelines, and high-accuracy documentation to support internal automation and LLM-based service desk training. Reviewed and corrected AI-generated outputs to remove hallucinations and ensure factual precision against reference materials. Translated complex technical requirements into structured datasets and problem-solving steps used for model training and testing.•Ground Truth creation for QA and training workflows•AI output evaluation, error detection, and correction•Quality assurance via guideline adherence and consistency checks•Knowledge article and workflow authoring for AI training inputs