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Ginkgo
AgencyKey Skills
Software
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Company Overview
We are an AI data agency that provides high-quality human data to train machine learning models. Our team integrates directly into your workflow using your preferred annotation tools or our own secure pipeline.We specialize in four key areas. We write code and evaluate programming datasets. We handle precise English-to-Chinese translation and localization. We annotate datasets for image recognition using precise bounding boxes. We also run RLHF and response evaluation for AI chatbots.We focus entirely on data quality and fast delivery. Our internal quality assurance process ensures high accuracy before any dataset is sent back. We can scale our team size quickly to match your project needs from small pilots to large contracts.
Security
Security Overview
Cybersecurity & Network InfrastructureWe use secure, password-protected network infrastructure with active firewalls and updated antivirus software on all devices. To maximize data privacy, our team primarily works inside the client's own secure annotation tools via encrypted cloud access. This ensures that sensitive project data remains on your servers and is never downloaded to local machines unless explicitly requested.Employee Confidentiality & Data HandlingEvery team member signs a strict, legally binding Non-Disclosure Agreement (NDA) before starting any work. Our staff undergoes mandatory training on data privacy, secure password hygiene, and safe data-handling practices. Access to project data is strictly restricted on a "need-to-know" basis, meaning annotators only see the specific files assigned to them.Physical SecurityOur team operates from secure, restricted-access workstations. We maintain clean-desk policies where personal recording devices and smartphones are strictly prohibited in the active workspace during project hours.Audits & ComplianceWe perform routine internal audits of our access logs and review our security protocols monthly to ensure continuous compliance with industry standard data protection guidelines.