Geraldolivia O.

Key Skills

Software

Other

Top Subject Matter

AI response evaluation and text data annotation

Project documentation review (text-based)

Customer support text-based responses (quality-focused)

Top Data Types

Text

Document

Top Task Types

Text Summarization

Freelancer Overview

Remote AI Training & Annotation Projects — Freelance/Independent Contributor (Text annotation and evaluation). Brings 8+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other. Education includes Bachelor of Engineering, Institute of Management and Technology (2022). AI-training focus includes data types such as Text and Document and labeling workflows including Evaluation, Rating, and Text Summarization.

Labeling Experience

Remote AI Training & Annotation Projects — Freelance/Independent Contributor (Text annotation and evaluation)

OtherText

Reviewed and evaluated text-based outputs for quality, clarity, and consistency according to task guidelines. Performed annotation and categorization using structured workflows to support downstream AI use cases. Conducted data validation and accuracy checks while maintaining high attention to detail in repetitive evaluation tasks. • Quality and consistency review of generated text • Annotation and categorization following predefined guidelines • Accuracy checking and data validation support • Research and comparative analysis to improve task performance

2022 - Present

Remote Customer Support Specialist — Freelance/Remote Contract Work (written QA-like support)

OtherText

Provided remote customer support involving inquiry handling and issue resolution communications. Maintained professional written communication with clients across remote channels while addressing concerns and escalating when needed. Ensured consistent, accurate responses through patience and problem-solving focused interactions. • Customer inquiry response and resolution support • Written communication with clients across remote channels • Issue handling and concern management • Independent work with consistent quality under deadlines

2020 - Present

RAMP (Rural Access and Mobility Project) — Secretary & Safeguard Team Intern (documentation handling supporting evaluation/reporting)

OtherDocumentText Summarization

Supported documentation and record review activities that contributed to compliance and safety reporting workflows. Prepared and submitted official proposals and documents while maintaining organized administrative records. Reviewed site activities and contributed to guidance on standards and procedures within the project documentation process. • Drafting and preparing project proposals/documents • Managing communication artifacts and official paperwork • Assisting compliance and safety documentation processes • Reviewing site activities to inform documented recommendations

2019 - 2023

Education

Work History