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G
George O.

George O.

Customer Call Center Representative – Tala Loan App (data entry and record maintenance)

Kenya flagN/A, Kenya

Key Skills

Software

Don't disclose

Top Subject Matter

Customer records and account information for Tala Loan App
Legal Services & Contract Review
Regulatory Compliance & Risk Analysis

Top Data Types

TextText
DocumentDocument

Top Task Types

Data CollectionData Collection

Freelancer Overview

Customer Call Center Representative – Tala Loan App (data entry and record maintenance). Brings 1+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Don't disclose. Education includes Diploma in Civil Engineering, Bondo Technical College (2022) and Kenya Certificate of Secondary Education, St. Paul’s Secondary School (2017). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Customer Call Center Representative – Tala Loan App (data entry and record maintenance)

Don't discloseTextTextData CollectionData Collection

Recorded and maintained customer information with a focus on accuracy and confidentiality. Data entry activities involved capturing details from customer interactions and ensuring records were up to date. Prepared daily summaries and reports based on the maintained customer dataset. • Entered and updated customer data accurately • Handled high-volume calls while recording correct customer information • Assisted clients with account inquiries and documentation • Maintained confidentiality of sensitive customer records and produced daily reports

2018 - 2018

Education

B

Bondo Technical College

Diploma in Civil Engineering, Civil Engineering

Diploma in Civil Engineering
2022 - 2022
S

St. Paul’s Secondary School

Kenya Certificate of Secondary Education, General Education

Kenya Certificate of Secondary Education
2017 - 2017

Work History

T

Tala Loan App

Customer Call Center Representative

N/A
2018 - 2018