Project Team Leader/Manager — SAMA AI
Led and managed a remote team delivering quality outputs aligned with client expectations. Analyzed performance data and used optimization approaches to improve team efficiency and output quality. Developed and tracked KPIs using analytics-style insights to improve productivity and outcomes for data operations. • Managed QA-focused delivery of labeled/verified content outputs • Applied KPI tracking and performance reporting to optimize throughput • Mentored team members to improve accuracy and consistency • Coordinated with international stakeholders to maintain quality and delivery standards