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Key Skills

Freelancer Overview

CONTACT Gobinath Atchayah +65 88311243 [email protected] EXPERIENCE Singapore 08/2021 Customer Relationship Associate - ACECOM Technologies-Singapore SUMMARY 12/2021 Provided top-tier service across e-commerce platforms for major clients like Starbucks and L'Occitane. A dedicated and versatile professional with a Key contributor to warehouse modernization, integrating live tracking strong background in business management, technology and improving efficiency. customer service, and operational efficiency. Resolved packaging issues, boosting customer satisfaction and reducing Proven ability to excel in high-pressure returns. environments, implement process Recognized for outstanding performance with a return offer and improvements, and build strong client recommendation letter from HR. relationships. Equipped with solid experience in risk management, strategic leadership, and 01/2022 Barista advanced business tools, I bring a proactive - Starbucks-Singapore approach to problem-solving and team 07/2022 Provided exceptional customer service by efficiently managing orders and collaboration. Fluent in multiple languages customizing beverages. and committed to continuous growth, I am Quickly mastered drink recipes, enhancing customer satisfaction with poised to make a significant impact in any consistently high-quality beverages. role I undertake Assisted in training new baristas and improved store operations by implementing inventory system enhancements. Fostered strong re