For employers

Hire this AI Trainer

Sign in or create an account to invite AI Trainers to your job.

LoginCreate account
Invite to Job
F
Francis Pletus Ongera K.

Francis Pletus Ongera K.

Customer Service Executive in Contract Review, Compliance, and Legal Research

Malaysia flagKuala Lumpur, Malaysia

Key Skills

Software

AWS SageMakerAWS SageMaker

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument

Top Task Types

Question AnsweringQuestion Answering
Text SummarizationText Summarization

Freelancer Overview

Customer Service Executive in Contract Review, Compliance, and Legal Research. Brings 10+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor of Sustainable Tourism and Hospitality Management, Dedan Kimathi University of Technology (2015) and Kenya Certificate of Secondary Education (KCSE), St. Mary’s School, Yala (2010).

Education

D

Dedan Kimathi University of Technology

Bachelor of Sustainable Tourism and Hospitality Management, Sustainable Tourism and Hospitality Management

Bachelor of Sustainable Tourism and Hospitality Management
2011 - 2015
S

St. Mary’s School, Yala

Kenya Certificate of Secondary Education (KCSE), Secondary Education

Kenya Certificate of Secondary Education (KCSE)
2007 - 2010

Work History

C

Concentrix

Customer Service Executive

Kuala Lumpur
2022 - Present
T

The Gific Hotel

Front Office Department Head

Nairobi
2020 - 2021