Francis M.

Key Skills

Software

Other

Telus

Appen

Argilla

Top Subject Matter

AI writing evaluation

editorial annotation

prompt/response quality assessment

Top Data Types

Text

Document

Image

Top Task Types

Prompt + Response Writing (SFT)

Text Generation

Bounding Box

Segmentation

Classification

Object Detection

Question Answering

Text Summarization

Fine-tuning

RLHF

Transcription

Cuboid

Polyline

Point/Key Point

Entity (NER) Classification

Red Teaming

Evaluation/Rating

Polygon

Computer Programming/Coding

Data Collection

Freelancer Overview

AI Writing & Content Evaluation Specialist (Remote Contractor) — Outlier AI. Brings 8+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other, Telus, and Appen. Education includes Master of Strategic Management, University of Nairobi (2020) and Bachelor of Commerce (Finance), University of Nairobi (2021). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Prompt + Response Writing (SFT).

Labeling Experience

AI Writing & Content Evaluation Specialist (Remote Contractor) — Outlier AI

OtherText

Provided annotation-guided editorial evaluation of AI-generated written content for readability, grammar, coherence, structure, tone, and factual consistency. Applied structured labeling frameworks across creative, technical, and business writing tasks and delivered detailed feedback to improve model outputs. Participated in remote collaboration to refine annotation workflows and ensure consistency across reviewer contributions. • Evaluated AI text quality using editorial rubrics and guideline adherence. • Added structured labels/annotations to support content refinement and quality assessment. • Produced detailed written editorial feedback explaining reasoning and improvement suggestions. • Reviewed prompt responses for quality signals and alignment with expected criteria.

2023 - Present

Freelance Technical & Business Writer (Remote) — International Clients

OtherTextPrompt + Response Writing (SFT)

Created and refined AI-related writing materials including prompt writing and content refinement. Applied editorial review, proofreading, and structured clarity optimization to improve the quality and usability of generated or rewritten text. Produced research-based technical and business documentation aligned to project guidelines and audience needs. • Produced AI prompt writing and response/content refinement outputs. • Rewrote and optimized content for clarity, readability, and consistency. • Conducted proofreading and editorial review to ensure grammar and style quality. • Delivered structured analytical formatting for reports and documentation.

2019 - Present

Web Content & Editorial Specialist — TELUS International

TelusText

Performed content evaluation and editorial quality assurance for digital and web-based datasets supporting AI and technology platforms. Assessed grammar, clarity, tone, consistency, and compliance against editorial standards while documenting findings using structured review frameworks. Contributed to improving readability and engagement of customer-facing content through feedback and consistency checks. • Conducted structured web/digital content evaluations for quality and guideline compliance. • Identified inaccuracies, inconsistencies, and low-quality outputs using analytical review. • Documented evaluation outcomes to support consistent annotation decisions across teams. • Coordinated with remote reviewers to maintain shared quality standards.

2021 - 2023

Research & Analytical Documentation Associate — Appen

AppenText

Supported AI and digital evaluation initiatives by reviewing and annotating written datasets using provided guidelines. Assessed text quality, language consistency, and contextual relevance while documenting annotation decisions for traceability. Contributed to maintaining accurate workflows and improving data consistency for downstream AI training. • Performed guideline-based review and annotation of written text datasets. • Evaluated language quality signals including consistency and contextual fit. • Recorded annotation decisions to support reliable labeling outputs. • Assisted in improving overall dataset consistency for AI training applications.

2019 - 2021

Education

Work History