Flora A.

Key Skills

Software

No software listed

Top Subject Matter

AI agents for business/workflow automation

Customer support analytics and AI-assisted workflow optimization

Top Data Types

Text

Image

Top Task Types

Function Calling

Freelancer Overview

Founding Member, Stealth Mode Startup — Designed/evaluated role-based AI agents. Brings 9+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal and Proprietary Tooling. Education includes Associate of Arts, Portland Community College (2020). AI-training focus includes data types such as Text and labeling workflows including Function Calling, Evaluation, and Rating.

Labeling Experience

Founding Member, Stealth Mode Startup — Designed/evaluated role-based AI agents

TextFunction Calling

Designed and evaluated role-based AI agents that ingest business context and generate structured task plans to support founder workflows. Led iteration on agent behavior and outputs based on testing and evaluation. Helped operationalize agent workflows for practical use in a startup environment. • Input business context for agent planning • Generate structured task plans from context • Support personalized founder workflows • Evaluate and refine agent performance through testing

2024 - Present

Project Manager, Applovin — Internal AI tool development for support data analysis

Text

Led development of an internal AI tool for analyzing customer support data, agent feedback, bot performance, and workflow patterns. Translated human support processes into scalable AI-assisted workflows with measurable customer experience and efficiency improvements. While not explicitly described as labeling, the work involved creating and evaluating structured signals used to improve AI-assisted support. • Analyze support data and agent feedback signals • Evaluate bot performance and workflow patterns • Convert human support processes into AI-assisted workflows • Use metrics to improve CSAT and staffing efficiency

2025 - 2025

Education

Work History